Roller Shutter REPAIR

repair and upgrade

We specialise in new installation, broken cable replacement, box winder replacement, motor upgrades, and repairs of all kinds of issues with window roller shutters. At any time – we guarantee a quality job at an affordable price.

We are confident that our repair prices are the most competitive in the roller shutter industry that’s why we are setting a new standard by displaying the frequently repairable parts prices below. We can confidently claim that we are never beaten on price, workmanship, and quality of products.

There is a minimum call-out fee of $95 within the Melbourne metro area (within 35 km of CBD). The call-out fee is waived, if customers proceed with repairs.

Broken or Frayed Cable Replacement

Broken or Frayed Cable Replacement

The stainless steel cable is 2 mm thick and runs in between the wall cavity. During manual window roller shutters installation, an 8 to 10-mm hole is drilled through the wall in line with the pulley. A metal coiled spring is fitted in this hole and then the cable is passed through this spring from the pulley to the winding mechanism. The cable is frayed due to rubbing against this metal coiled spring or rubbing against brick within the wall cavity. At Oz Roller Shutters, we give a 1-year guarantee for cable on manually operated roller shutters due to the installation of a high-quality semi-rigid nylon guide instead of a metal coiled spring. If only the cable is worn out, you don’t have to change the winding mechanism.

$225*

In Wall Manual Short-Winder Replacement

In Wall Manual Short-Winder Replacement

Oz roller shutters use only STAFER series of steel-wire winches, with a capacity of up to 100 kg, which has been conceived to ensure the conservation of a high-quality standard over time. The size of the box winder which fits in the wall cavity is 75 mm x 110 mm. We don’t recommend using a manual operation system on windows larger than 2 m x 2 m. The electric motor is the best option to choose for larger size windows in the long term.
$245*

Short-Winder & Cable Combo Replacement

Short-Winder & Cable Combo Replacement

In most cases, if you need to change the winding mechanism, there is a good chance that the cable is also worn out. It is advisable (but not necessary) to change both cable and winding mechanisms at the same time. It saves you $125, rather than repairing them individually at separate times.
$345*

In Wall Manual Long-Winder Replacement

In Wall Manual Long-Winder Replacement

Oz roller shutters use STAFER series of steel-wire winches, with a capacity of up to 50 kg, which has been conceived to ensure the conservation of a high-quality standard over time. This winder is installed inside the wall cavity and is used in situations where the wire needs to pass behind the timber above the hole cut out. We don't recommend using a manual operation system on windows larger than 2m x 2m. The electric motor is the best option to choose for larger size windows in the long term.
$265*

Long-Winder & Cable Combo Replacement

Long-Winder & Cable Combo Replacement

Oz roller shutters use STAFER series of steel-wire winches, with a capacity of up to 50 kg, which has been conceived to ensure the conservation of a high-quality standard over time. This winder is installed inside the wall cavity and is used in situations where the wire needs to pass behind the timber above the hole cut out. We don't recommend using a manual operation system on windows larger than 2m x 2m. The electric motor is the best option to choose for larger size windows in the long term.
$375*

On Wall Tape Winder Replacement

On Wall Tape Winder Replacement

This unit is available for use with a tape or strap, running through the wall cavity and down the internal face of the wall to the winder which is fixed next to the opening. We can replace the old winder box as it uses the same 14 mm tape or strap that came with the old winder box. The winder box size dimensions are - (W)150 mm x (H) 120 mm x (D) 32 mm.
$375*

Elipso Pull Strap Winder Replacement

Elipso Pull Strap Winder Replacement

Elipso Pull Strap Winder Replacement The Elipso strap control offers a smooth appearance, incorporating a contemporary curved design that suits today's home improvement trends. High-quality materials are used on both the casing and the internal mechanism, which means quick and reliable operation with an attractive finish.
$345*

Broken Slats or shutter Jammed

Broken Slats or shutter Jammed

Mostly the window roller shutter slats break due to negligence of operation such as the window/door being left open while the roller shutter is closing down. The spring fasteners and slats get damaged and must be replaced. Our technicians carry various colored slats and other components to repair the damaged roller shutter. Repair costs depend upon the number of slats that are to be replaced. The tubular motors also have to be readjusted. The price below includes repair of up to 3 spring fasteners, up to 5 damaged slats replacement (max. 2 meters wide), and motor limits readjustment. Do not operate the shutter if it is jammed, to avoid further damage to the slats.
$325*

Manual Winder to 12V Battery Motor Upgrade

Manual Winder to 12V Battery Motor Upgrade

Converting from a Manual winder to a 12V Battery motor upgrade, the following components are required:
  • ODS L10 Motor (Part Number - 15.121.000)
  • E - Port Controller (Part number - 15.600.001)
  • E - Port Wall Pate (Part Number - 15.551.001)
  • 240V AC Charger (Part Number - 15.580.003)
  • Axle Adaptor (Part Number - 15.XXX.415)
$685*

ODS L10 motor replacement

ODS L10 motor replacement

Oz Roller Shutters is an authorized OzRoll Distributor for genuine OzRoll E-Port Controllers, remote control units, and accessories. These motors are battery-operated roller shutters, verandah blinds, and awnings can still be operated during a power outage.

The ODS L10 motor is a 12V lateral motor that has been specifically designed to work in conjunction with OzRoll’s low-voltage DC controllers. This motor can fit in end plates 165mm and above, making it available for use in shutters when the width is too small for a tubular motor, such as bathroom windows or bay windows. An internal gear works as a down stop for the motor which is set in our factory during assembly. Resistance causes the motor to stop on the way up which is achieved by using stops in the shutter guide. This means there are no limit settings required during installation. Technical Specifications
  • Nominal Torque: 10 NM
  • No Load Speed: 16 rpm
  • Max Operating Current: 3.6 Amps
  • Nominal Voltage: 12 volts
  • Internal End Stop Limits: 18 revolutions in each direction.
$395*

Oz roll 20 nm DC tubular motor replacement

Oz roll 20 nm DC tubular motor replacement

Oz Roller Shutters is an authorized OzRoll Distributor for genuine OzRoll E-Port Controllers, remote control units, and accessories. The E-Series range by OzRoll was designed in Australia as an option for motorizing Roller Shutters without involving any expensive or dangerous electrical costs. Since the inception of this range in 2005, the L10 and T-Series 12-volt tubular motor range has revolutionized our industry. These products have been successfully exported to almost every continent on the planet and are utilized for not only Roller Shutters but also a wide range of Outdoor Blinds and Awnings. T-Series DC Motor 20 NM These motors are battery-operated. Roller shutters, blinds, and awnings can still be operated during power outages. Each T-Series 12-volt tubular motor has been specifically designed to work in conjunction with Ozroll’s low-voltage DC controllers. Internationally renowned for its smooth, quiet, and reliable operation, each T-Series motor is provided with a tool to set the up and down limits using progressive twist limit settings. Technical Specs
  • Model - T06
  • Minimum Shutter Width - 720 mm
  • Maximum Weight Lifting Capacity - 32 kg
If replacing the old T20 Motor, you can use the drive wheel from the old motor IF REQUIRED T35 Motor, THEN $50 WILL BE EXTRA CHARGED
$495*

Eport controller kit upgrade

Eport controller kit upgrade

Oz Roller Shutters is an authorized OzRoll Distributor for genuine OzRoll E-Port Controllers, remote control units, and accessories.
$385*

Manual Winder to 240V Electric Motor Upgrade

Manual Winder to 240V Electric Motor Upgrade

Tired of winding your shutters manually? Changing cables too often due to poor installation? Paying too much to replace the wire on your roller shutters?
Upgrade to Electric Motor. See options below
Switch Controlled Motors
$495*
$675*
$745*
Price includes installation and certified electrician
Switch Controlled Motors
$495*
$745*
$835*
Price includes installation and certified electrician
Our technicians are vastly experienced, ensuring that work on all types of roller shutters is carried out to the highest standards. Once the booking is made, our experienced installers will come and check your damaged roller shutters. They will confirm the price on the spot for your repairs. If you are happy with the price, your roller shutters will be fixed straight away. All our repairs are done on a fixed-price quote basis, so you don’t have to worry about watching the clock for hourly costs. We only fix what needs fixing, not doing any unnecessary tasks or replacing any parts that don’t need to be replaced. We are using only the highest quality parts, so you know your repairs will last. We do fast and reliable yearly service for your window roller shutters whenever you require them. We replace damaged roller shutter curtains, stainless steel cable replacements, battery replacement, and burnt-out motors, and solve the electric problem on time and within budget.
Additional Costs
  • *Extra charge of $190 for double-story homes as there is extra manpower, equipment costs, time, and work involved.
  • *There will be an extra charge for any additional parts required for the repairs. (For example Different Slat Profiles, Axle, End cap, Pulley, or Nylon tube.)
Brands We Work With
OZ Roller Shutters
4.7
Based on 201 reviews
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Troy SpriggsTroy Spriggs
08:16 12 Feb 24
Thank you Sam it’s been a great experience working with you I’m looking forward to working with you as I do the whole house.
قيس الغريبقيس الغريب
11:12 10 Feb 24
His helpful and gentle and appreciate what he’s doing to help me
Rhees CowleyRhees Cowley
06:21 12 Jan 24
Very good service, product highly recommend.Very happy.
AdrianaAdriana
21:16 12 Oct 23
The team at OZ Roller Shutters are amazing. They are professional and efficient and really knowledgeable. They installed doors, grills and roller shutters at my home and I couldn’t be more happy with the work they have done. Highly recommended. Great quality product and excellent service.
SelinSelin
03:11 17 Aug 23
Sam and the team were accomodating to our needs. We were able to automate an old manually operated shutter which gave it longevity and avoided the need to change the entire unit. We also installed several new shutters and the units look and operate as expected. The team is professional and price transparently, I would recommend them
raja shekarraja shekar
13:46 13 Aug 23
I had a great experience with Ozroll shutters! Sam arrived on time to provide me a quote for all of my windows and a security door with pretty good competitive rate. Installation was also done on time in a single day with great care! Both Sam and Nav were professional, polite and very pleasant to deal with them. Installation was brilliant and now we feel our home is better insulated from both cold and heat. I would definitely recommend Ozroll shutters without second thought!
MTS FERNANDOMTS FERNANDO
09:08 06 Aug 23
The best business I have dealt with. Came to measure on the same day and they were able to make the shutters very quickly. Excellent work with installing and explaining care of them.They definitely keep the pride in their work as from the first point of call to the end of the install, they were fantastic. Really happy with the shutters and the quality of them are excellent. And they do not charge more than other businesses is the best thing. I checked other companies earlier and none of them could beat these prices.I will definitely use them again and also recommend them 100% with quality work and products.
BizmeisterBizmeister
10:53 17 Sep 22
We used Oz Roller Shutters in December 2020 to install 14 shutters. It was one of the best decisions we made with regard to our home. Having our first level balcony facing the west where the suns sets we suffered for a couple of years from rain and heat hitting our glass windows and glass sliding doors. Even though we had refrigerated cooling it was still very warm in the house because of the heat from the sun. When it would rain it would be terrible. Everything on the balcony would be soaked and the floor would be wet and slippery. None of the above happens now. Our house stays cool in summer and warmer in winter without using the central heating as much.With electricity and gas going through the roof its been a great investment in hindsightWe also had them installed on the ground level which makes us feel very safe. Pretty difficult for an intruder to come in when these heavy duty roller shutters are down. We cannot praise Sam Navi and their crew enough. They are so polite and willing to go that bit extra to make you happy. The reason I am writing this review so long after install is because we had another shutter installed recently and completely forgot to write a review after the initial install. We believe they look great but that's our opinion. They also have this great tool on their website where you are able to calculate how much it will cost you. I called other companies but found Oz Roller Shutters were much more competitive and consultative. Highly recommended.We chose black surroundings because our window frames are black but you can choose whatever you like.You won't be disappointed.
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